Privacy Policy

1. Introduction

NexAppStudio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Shopify applications and visit our website nexappstudio.com.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information from Shopify

When you install our Shopify apps, we access certain information from your Shopify store as authorized by Shopify's API permissions. This may include:

• Store information (name, domain, email)
• Product and collection data
• Order information (as needed for app functionality)
• Customer data (only as required for specific app features)
• Checkout configuration and settings

2.2 Information You Provide

When you contact us or sign up for our services, we may collect:

• Name and email address
• Store URL
• Phone number (if provided)
• Support inquiries and communications

2.3 Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Device information
• IP address
• Pages visited and time spent
• Referring website

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Shopify applications
• Process and complete transactions
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Improve our apps and develop new features
• Monitor and analyze usage patterns
• Detect and prevent fraudulent activity
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our services (e.g., email providers, analytics services)
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect our rights, privacy, safety, or property

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure data storage practices

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you uninstall our app, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal purposes.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing activities
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at support@nextappstudio.com.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
• Analyze website traffic and usage
• Improve user experience

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

9. Third-Party Services

Our apps and website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

We use the following third-party services:

• Shopify (platform and API)
• Analytics services (for usage insights)
• Email service providers (for communications)

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: